Customer Help

Need some help finding an answer?
Search below for our most frequently asked questions, as we continue to try and perfect reading your minds. Because we can't yet..... or can we???

How can we help?


Orders / Shipping

Where do you ship to?

We ship our pots and goods world wide.

For shipments to the Canada visit and for shipments in the UK and Europe place your order at

Has my order shipped?

An email will be sent with tracking number when your order has been shipped

How do I change quantities or cancel my order?

What do I need to provide to change or cancel my order?

If you forgot to add something, change or want to cancel your order then simply give us a call us at 1.866.881.1055 or click on Order Update to email us with your modifications. Please remember to provide us with your name, the best phone number in which to reach you, the order confirmation number and what changes you need.

Damages / Returns

My order arrived broken!!! What now?

We carefully pack each and every order to ensure it's safe for travel, however, they are breakable items and can break from time to time. If you have received a broken item please contact us immediately click on AH! It's Broken to email us all about it. We will then email you with further instructions.

My order isn't what I expected. How do I send it back?

We won't lie, our feelings might be a little hurt, all product descriptions contain measurements, materials and colors available,  but please click on Not What I Expected to email us and we will provide you a returns authorization number and address in which to send it back.

Get in touch

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